Payment and security

Payment and security

Security

All communication related to this site is provided with a SSL certificate . This certificate can be obtained by a legal entity only after numerous checks. It fully guarantees the security of communications with the latest encryption technologies. This is the highest level of security that exists today.

Certificate in the browser navigation bar.
Certificate in the browser navigation bar.

We propose to pay your orders via 3 secure payment methods.

Payment by debit or credit card with Banca Intesa

We use the NestPay solution from Banca Intesa to secure your card payment. Supported cards are : DinaCard, Visa, Mastercard, Maestro and American Express.

With this system, payment via your card is made directly on the secure servers of Banca Intesa. Your payment card information is not available to us. All exchanges are encrypted and secure.

If your bank supports it, we check payments through two secure 3DSecure network security payment systems, “Verified by Visa” for Visa and “SecureCode” for Mastercard.

Payment from abroad

If you make your card payment from abroad, the amount debited on your card will be in the local currency of the country from which you pay. Your bank will apply a conversion rate agreed by card organizations, which is indexed on the middle rate exchange of the day.

In addition, depending on the contract you have with your bank, charges may possibly apply on card payments done abroad.

The amount of money taken from your card may therefore be affected the factors above.

Payment upon delivery (Serbia only)

When making a payment upon delivery, you pay your order in cash to the delivery man upon delivery. Delivery is by PostExpress courier service and payment is in cash.

Be aware that an additional charge will apply for this mode of payment : Post Express charges 1% of the paid amount to handle the money transfer with a minimun charge of 45 RSD. You will have to pay this additional amount to the delivery man together with the amount of your order.
For instance :
   – if you order for 3500 RSD, you will pay 45 RSD to Post Express upon reception (minimal amount)
   – if you order for 6500 RSD, you will pay 65 RSD to Post Express upon reception (1% of the amount paid).

Payment by bank transfer

Payment by bank transfer is fast and secure. Choose this payment method when placing your order and instructions for completing the transfer will be displayed. For faster processing, please include your order number in the transfer text. Your order will be shipped upon receipt of the transfer to our account (1 to 2 days). You can also make a standard payment at any post office or bank.

Payment from abroad

If you make a bank transfer payment from abroad, please choose the option to pay the full cost of the transfer so that we receive your payment in full.

Your bank will automatically convert the currency of your country of residence to Serbian Dinars at an exchange rate which you can check with them. Additional charges associated with a foreign payment will apply. You may want to check the rates with your bank in advance.