Privacy policy

Privacy policy

/ Information/ Privacy policy

The purpose of this section is to inform Internet users and Biodom customers of the use of personal data collected by the company Biodom doo, legal owner of Biodom website.

Collection of personal data

Personal data is information that directly or indirectly identifies a person: surname, first name, postal address, telephone number, e-mail address or IP address…

Biodom doo may collect personal data when you browse the biodom website, when you create your customer account or when you make purchases on the website.

When collecting your personal data, Biodom doo informs you whether or not the collection is indispensable, the purpose of the collection and the rights you have to refuse the commercial use of your data by Biodom doo.

Responsible for processing

The collection is carried out by Biodom doo, which acts as data controller.

Use of the data

The data collected is used for :

  • The creation and management of a customer account as well as the management of our loyalty program.
  • The execution of e-commerce orders: delivery, return, refund…
  • Commercial prospecting through personalized or non-personalized offers for Biodom doo customers or simply by subscribing to the newsletter.

Recipients of personal data

The personal data collected by Biodom doo is intended for its own use and that of its partners.

Indeed, Biodom doo will transmit your personal data to contractual service providers for the processing of your e-commerce orders.

Data retention time

Your personal data is kept for three years from the end of the business relationship or the last contact. However, data may be retained and archived for a longer period of time in order to comply with a legal obligation.

Data transfer outside the EU

Your data may be transferred outside the European Union to our contractual service providers for the performance of our contractual obligations as well as to our business partners.

Data security and confidentiality

Biodom doo makes its best efforts to take all measures to ensure the protection, confidentiality and security of the personal data transmitted to it, in compliance with the applicable legal provisions.

Your Rights

In accordance with the regulations in force relating to personal data, you have the right to access, rectify, limit the processing, oppose, carry and delete data concerning you. You may also contact us to provide instructions on how you would like your data to be treated after your death by contacting the Biodom doo at the following address Biodom doo, I sprat, Lička 53, 11211 Borča, Serbia or by e-mail at the following address:


Files called “Cookies” may contain information relating to your browsing on our site. These “cookies” that record data are installed on your device (Tablet, Smartphone, computer etc.).

A cookie is a piece of information deposited on your hard drive by our site’s server. It contains several data: the name of the server, the name of the cookie, its value and its expiration date. This information is stored on your device in a simple text file that a server accesses to read and record information. It is recorded by our site or by third party partners who take care of certain particular functionalities. Only the site that set the cookie can read the information it contains. Cookies are not viruses and can in no way infect your computer.

Cookie lifetime

Cookies are kept for a maximum of 13 months. At the end of this period, you will be asked to set your cookies again.

Types of cookies

1. Required Functional Cookies
Functional cookies are those that allow you to navigate our site and take advantage of its basic functionality. For example, they allow you to remain connected to your customer account throughout your visit. Other cookies allow us to know if the site is performing well and to offer you a better experience on our site. These cookies are completely anonymous. We are the only ones to collect the information recorded in these cookies.

2. Internal advertising cookies
These cookies facilitate navigation on our site and allow the Internet user to access certain features more easily and allow us to offer you personalized advertising that corresponds to your expectations. These additional functionalities are not essential to the basic operation of the site.

3. Partner advertising cookies
These allow us to offer you personalized advertising that meets your expectations as well as products and services adapted to your interests. The cookie does not collect personal data but simply allows us to link your browsing on different sites. We transmit to our partner your navigation data (for example the pages visited or the links clicked) as well as your identification number and our partners deduce the advertisements which could interest you. The cookie does not collect personal data but simply allows us to link your browsing on different sites. The refusal of this type of cookie has no impact on the use of our site and does not prevent the display of advertising on the Internet in general.

Cookie settings

A PC mag page tells you how to manage cookies on your browser.